Please read these conditions carefully before using the website as by using the website, you signify your agreement to be bound by these conditions. You might also like to print a copy so that you can remind yourself what you agreed to.

1. General

When using our website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer and preventing unauthorised access to your account.

Please ensure that the details you provide us with are correct and complete and let us know immediately of any changes to the information that you provided when registering.

0T Designs reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.

1. 1. All orders for Goods are accepted by 0T Designs subject to these terms and conditions of sale which supersede any other terms and conditions previously published. These constitute the entire understanding between 0T Designs and the Customer for the sale of Goods. 0T Designs accepts responsibility under these terms and conditions for its commitments to the Customer, 0T Designs also accepts responsibility by its duly authorized agents.
   2. Any substitute products that are supplied, and found not to be suitable will be collected at 0T Designs’s expense. Contact Customer Service (EMAIL) to arrange for the goods to be returned.
   3. Goods will be supplied based on any information provided by the Customer. 
   4. Any products published by www.0TDesigns.com is an invitation to treat and not an offer to supply. 
   5. All descriptions and illustrations published by on www.0TDesigns.com or any price list or otherwise communicated to the Customer are correct at the time of publication. 
   6. If the description of any Goods, which are not directly manufactured by 0T Designs, contained in any correspondence, invoice or the current website varies from that of the manufacturer’s description, then the manufacturer’s description will be deemed to be the correct description and shall take precedence over the description assigned by 0T Designs. The updated and complete manufacturer’s description is available from published by on www.0TDesigns.com on request before any order is placed. 
   7. In the event of any material change to any description of goods since the date of publication of published by on www.0TDesigns.com, 0T Designs will advise the Customer of the revised description at the time of delivery of the goods or before where possible. 
   8. 0T Designs reserves the right without prior notice to discontinue any Goods or to make design changes as part of a continuous programme of improvement or to assist availability.
   9. Goods listed on published by on www.0TDesigns.com may originate from a Non-EU source. Any published information by 0T Designs as to the country of origin of Goods is an indicator only of the source of supply to 0T Designs and does not constitute a warranty or representation. All contracts between 0T Designs and the Customer shall be governed by and interpreted in accordance with English Law and both 0T Designs and the Customer submits to the exclusive jurisdiction of any competent Court in the United Kingdom. Nothing contained herein shall affect a Consumer’s legal rights in connection with the purchase of the Goods. Further information can be obtained from your local Trading Standards office or Citizens Advice Bureau. 
   10. All prices for the Goods are in pounds Sterling and subject to Value Added Tax (“VAT”) at the relevant rate ruling on the date of despatch and do not include the cost of carriage, packaging or other charges which becomes payable under any contract with 0T Designs. Prior to the conclusion of the contract, 0T Designs will inform the Customer the total amount to be debited. 
   11. Whilst every endeavour will be made to maintain the prices published by on www.0TDesigns.com, 0T Designs reserves the right to alter prices at any time. Prior to the conclusion of the contract, 0T Designs will inform the Customer the total amount to be debited. 
   12. Any change in price will be communicated to the Customer at the time of ordering. Prior to the conclusion of the contract, 0T Designs will inform the customer the total amount to be debited.
   13. Electronic Communication – When you visit 0T Designs .com or send emails to us, you are communicating with us electronically. We communicate with you by email or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that those communications be in writing. This condition does not affect your statutory rights.

2. Ordering

The availability information for products sold is included on each product information page. Please note that we cannot guarantee despatch dates and all despatch dates given are estimates. In the event that the product you ordered is unavailable, we will let you know by email.

We describe every item on our website as accurately as we can. However, occasionally product descriptions or pricing errors occur. If after you have submitted your order we discover such an error or the item ordered becomes unavailable, we will do our best to inform you at the earliest opportunity. You may then choose whether to proceed with your order or cancel it. If we cannot contact you, we may treat your order as cancelled.

1. 1. Where possible orders should be made using 0T Designs order number and a Customer number. 
   2. 0T Designs reserves the right to deliver part orders, or hold orders until all items are available, as required.
   3. Acceptance of an internet order placed by a Customer and the completion of the contract between the Customer and 0T Designs will take place when the Customer receives an email from 0T Designs that confirms that the Goods have been dispatched “Dispatch Confirmation”. The Contract between us will only be formed when 0T Designs sends the Customer the Dispatch Confirmation. 
   4. If 0T Designs is unable to supply the Customer with a Good, for example, because that Good is no longer available, or because of an error in the price on 0T Designs website, or 0T Designs is unable to obtain authorisation for the Customer’s payment, or where the Customer does not accept 0T Designs terms and conditions of sale, 0T Designs will inform the Customer of this by e-mail, for internet orders and 0T Designs will not process the Customer’s order. If the Customer has already paid for the Goods, 0T Designs will refund the Customer the full amount as soon as possible and in any event within 14 days.
   5. ACCEPTANCE BY 0T DESIGNS OF ANY PAYMENT MADE BY THE CUSTOMER IN CONNECTION WITH ANY GOODS DOES NOT CONSTITUTE 0T DESIGNS ACCEPTANCE OF THE CUSTOMER’S ORDER AND A LEGALLY BINDING CONTRACT IS NOT FORMED UNTIL THE CUSTOMER RECEIVES 0T DESIGNS DISPATCH CONFIRMATION E-MAIL AND 0T DESIGNS WILL NOT BE OBLIGED TO SUPPLY GOODS TO THE CUSTOMER UNTIL THEN. 

3. Payments

1. 1. Payment shall be made by the Customer for all monies owed to 0T Designs in respect of orders placed for Goods.
   2. Under normal circumstances, payment shall be made at the time that the order is placed. Payment may be made by and is accepted by, cash, cheque or major credit and debit cards: (Maestro, MasterCard, Visa and American Express). Paypal (online only).
   3. If the Customer fails to make payment for the Goods in accordance with these Terms and Conditions or permits any other breach of any contract for sale or if any distress or execution shall be levied upon any of the Customer’s goods or if the Customer offers to make any arrangement with its creditors or if any petition in bankruptcy is presented against the Customer or the Customer is unable to pay its debts as they fall due or if being a limited company any resolution or petition to wind up the Customer (other than for the purpose of amalgamation or reconstruction without insolvency) shall be passed or presented or if a Receiver, Administrative Receiver or Manager shall be appointed over the whole or any part of the Customer’s business or assets or if any petition for the appointment of any administrator is presented against the Customer or if the Customer shall suffer any actions or proceedings under foreign law all sums outstanding in respect of the Goods shall become payable immediately. 

4. Delivery

When ordering goods from 0T Designs for delivery outside of the UK the recipient may be subject to import duties and taxes, which are payable once the package reaches the specified destination. Any additional charges must be borne by the recipient and 0T Designs cannot advise on any customs taxes.

We would like our international customers to note that we are obliged to declare the full value of goods on all packages shipped outside the EU and all cross-border deliveries are subject to opening and inspection by customs authorities.

If delivery can’t be completed due to unpaid import duties, when the parcel comes back to us a £20 fee may be deducted from your refund to cover the return charges and fees that we’re billed by the carrier.

1. 1. Delivery is free (within the UK and USA) for all orders inclusive of VAT. Other delivery methods are available at additional cost. The current charge can be ascertained by contacting 0T Designs. Prior to the conclusion of the contract, 0T Designs will inform the Customer the total amount to be debited.
   2. The risk of damage to or loss of Goods ordered from 0T Designs will pass to the Customer when the goods are delivered.
   3. Two-day despatch is normally achieved but not guaranteed. All orders will be despatched where reasonably practicable the same working day as the order is received by 0T Designs and normally delivered within two to three working days.
   4. Carriage will be charged on orders involving Export at the appropriate rate prevailing at the date of despatch. Prior to the conclusion of the contract, 0T Designs will inform the Customer the total amount to be debited.
   5. The Customer is responsible at their own expense to obtain any import or export license or any other documentation deemed necessary by any compliant authority.
   6. The Customer must inspect the Goods as soon as reasonably practicable after delivery or upon purchase from a store and shall within 48 hours of such delivery or receipt give notice to the Customer Service Department of 0T Designs (via E-MAIL) of any apparent physical or delivery damage in the Goods.
   7. Queries regarding shortages of Goods must be made within 24 hours of the delivery date and must be accompanied by the despatch note. Queries regarding Goods invoiced but not delivered must be made to the Customer Service Department of 0T Designs within 24 hours of invoice date and the invoice number must be quoted.
   8. NOTHING IN THIS SECTION AFFECTS THE LEGAL RIGHTS OF THE CONSUMER. FURTHER INFORMATION ABOUT YOUR CONSUMER RIGHTS ARE AVAILABLE FROM YOUR LOCAL TRADING STANDARDS OFFICE OR CITIZENS ADVICE BUREAU.

5. Returns

1. 1. We ask all of our customers to feel free to send all queries and questions about our products to E-MAIL prior to ordering.
   2. Due to the custom-made and often intimate nature of our products that we supply to you the customer, we are unable to accept unwanted goods. You the customer should contact 0T Designs at E-MAIL with any queries and questions about the suitability of our products prior to ordering.
   3. In the very rare event that a product received by our customer is faulty, the customer must inform us at E-Mail with 7 days of receiving the product delivery. Due to our strict product quality assurance, this should be a very seldom occurrence. We are proud to be able to respond to all customer queries within 24 hours of receiving correspondence.

6. Intellectual Property & Copyright

First and foremost, we aim to credit and protect our artists and creative for the work produced.

1. 1. All content included on this website, such as photographs, text, graphics, logos, button icons, images and software, is the property of 0T Designs, its affiliates or its content suppliers and is protected by intellectual property laws in England and Internationally.
   2. 0T Designs and its exclusive brands, logos and imageries indicated on our website are trademarks or registered trademarks of 0T Designs and/or it’s partners and may not be used in connection with any product or service that is not 0T Designs, in any manner that is likely to cause confusion among customers, disparages or discredits 0T Designs.
   3. Goods referred to in any 0T Designs website, correspondence or invoice may be subject to a patent, trademark, registered design, copyright, topography right or other rights of a third party. 0T Designs owns full copyright in respect of any website whether published in paper or electronic form. The reproduction, storage in a retrieval system, or transmission, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, in part or in whole, is prohibited without the prior written consent of 0T Designs. Notwithstanding any other term of these conditions of sale, title in any software program that forms part of the Goods purchased is retained by 0T Designs and will not pass to the Customer. Such software programs may only be used by the Customer and a revocable non-exclusive licence is hereby granted for the sole use of the Customer (so far as 0T Designs are able to grant such licence) and any software must not be copied or altered or otherwise modified in any way.
   4. Where any designs or specifications have been supplied by the Customer for the manufacture of Goods by 0T Designs the Customer warrants that the use of such designs or specifications for the manufacture, processing, assembly or supply of the Goods shall not infringe the rights of any third party and the Customer shall indemnify 0T Designs against all costs claims and demands of whatsoever nature arising out of the use of such designs or specifications.

7. Data Protection

1. 1. By placing an order with 0T Designs the Customer agrees to data relating to the transaction being retained and processed by 0T Designs in accordance with the Data Protection Act or any statutory modification thereof. The data so retained will be used by 0T Designs for the purpose of accounting and marketing and will not be disclosed to any third party without the previous consent in writing of the Customer.
   2. 0T Designs may send to the Customer details of other Goods and services offered by 0T Designs that 0T Designs may consider to be of interest to the Customer. If the Customer does not wish to receive details of these offers then they should contact 0T Designs in writing E-MAIL requesting that data is removed from the marketing database. 0T Designs subscribes to the data protection principles as laid down by the Information Commissioner and all data is held securely. The Customer may, by writing to the Customer Service Department of 0T Designs, request that all data relating to them be deleted from its records. Customers may also, in accordance with the provisions of the Data Protection Act, obtain copies of such data that is held in respect of them by 0T Designs.

8. Liability

1. 1. This clause [8] only applies if you are a Consumer. 
   2. If 0T Designs fails to comply with these terms and conditions of sale or our website terms of use, 0T Designs is responsible for loss or damage the Customer suffers that is a foreseeable result of 0T Designs breach of these terms and conditions of sale or our website terms of use or 0T Designs negligence, but 0T Designs is not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it was an obvious consequence of 0T Designs breach or if it was contemplated by the Customer and 0T Designs at the time we entered into the Contract.
   3. 0T Designs only supply the Goods to Consumers for domestic and private use. The Customer agrees not to use the Goods for any commercial, business or re-sale purposes, and 0T Designs has no liability to the Customer for any loss of profit, loss of business, business interruption, or loss of business opportunity.
   4. 0T Designs does not in any way exclude or limit its liability for:
      1. death or personal injury caused by 0T Designs negligence;
      2. fraud or fraudulent misrepresentation; 
      3. any breach of the terms implied by section 17 of the Consumer Rights Act 2015 (title and quiet possession); 
      4. any breach of the terms implied by section 9 to 17 of the Consumer Rights Act 2015 (description, satisfactory quality, match model, pre-contract information, right to supply, installed correctly, digital content, fitness for purpose and samples); 
      5. arising under Section 2(3) Consumer Protection Act 1987; or for any matter which it is not permitted by law to limit or exclude, or attempt to limit or exclude, 0T Designs liability.

9. Force Majeure

1. 1. 0T Designs shall not be liable to the Customer or deemed to be in breach of Contract by reason of any delay in performing, or any failure to perform, any obligations of 0T Designs in relation to the Goods, provided that the delay or failure was due to any cause beyond reasonable control of 0T Designs. Without prejudice to the generality of the foregoing, the following shall be regarded as causes beyond reasonable control of 0T Designs : Act of God, explosion, flood, tempest, fire or accident; war or threat of war, sabotage, insurrection, civil disturbance or requisition; acts, restrictions, regulations bye-laws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority; import or export regulations or embargoes; strikes, lock-outs or other industrial actions or trade disputes (whether involving employees of 0T Designs or of a third party); difficulties in obtaining raw materials, labour, fuel, parts or machinery; power failure or breakdown in machinery.

10. Ownership and Risk

1. 1. Risk in the Goods will not transfer to the Consumer until the Goods are in the physical possession of the Consumer. 
   2. Delivery having been made, the property in the goods shall not pass from 0T Designs until
      1. The Customer shall have paid the price plus VAT in full; and
      2. No other sums whatever shall remain owing to 0T Designs.

11. Privacy & Cookies Policy

1. 1. By using our Site, you agree to this Policy. This is our entire and exclusive Privacy Policy and it supersedes any earlier version.
   2. Our Terms of Service take precedence over any conflicting Policy provision. We may change our Policy by posting a new version on our Site.
   3. This Site operates AS-IS and AS-AVAILABLE, without liability of any kind. We are not responsible for events beyond our direct control.
   4. This Policy is governed by English law, excluding conflicts of law principles. Any legal actions against us must be commenced in England within one year after the claim arose, or be barred.
   5. When you visit www.0TDesigns.com we will collect certain information about you depending on how you use the site and whether or not you are logged into your account and make a purchase.
   6. We may collect:
      1. contact information, such as name, address, telephone number and email address.
      2. This information will be used to process and fulfil your order. It will only be used for marketing purposes if you have previously consented to such use.
      3. purchase information, such as credit card details.
      4. information from cookies or web beacons, such as navigation and click-stream data, the time of accessing the website, duration of your visit, products you viewed or searched for, items in your basket, at which stage you abandoned your basket.
      5. For more information about cookies and how to turn off cookies please see below.
   7. 0T Designs collates statistics about site traffic, sales and other commercial information, which we pass on to third parties to assist us in improving the services we provide to you.  We also use demographic information to tailor the website to the interests of our customers, which we share with third parties, again on an aggregate basis only so that they can build up a better picture of our customer base and general consumer trends.
   8. We may occasionally transfer some of the information you provide outside the European Economic Area (the EEA), for example, to prevent fraud. In some cases, countries outside the EEA may not have such well-developed data protection laws as those in the EEA. However, we’ll put in place measures and safeguards that require your personal data to be kept secure, confidential and to be processed only and strictly in line with the terms of this privacy notice and any relevant data-protection laws.
   9. By shopping with us and giving us your personal information, you consent to its transfer to third-party data processors including those in countries outside the EEA for relevant purposes

12. Use of this site

1. 1. You will e asked to provide certain information such as your name, contact details and possibly credit card or other payment details. We will store this data and hold it on computers or otherwise. We will use this data to fulfil our agreement with you.
   2. In addition, we may gather other information about your use of the website, including by the use of cookies.
   3. We may use information that you provide or that is obtained by us:
      1. To register you with our website and to manage any account you hold with us.
      2. To administer our website services.
      3. To give to companies and organisations whose products we provide to you, e.g. product services, ratings and reviews.
      4. To fulfil our agreement with you and to process your order and obtain payment.
      5. To analyse and profile your shopping preferences e.g. (market, customer and product analysis) to enable us:
         1. to provide you with a personalised browsing experience when using the website and
         2. to review, develop and improve the products and services which we offer and to enable us to provide you and other customers with relevant information through our marketing programme.
      6. We may use your information to make decisions about you using computerised technology, for example, automatically selecting products and/or services which we think will interest you from the information we have.
      7. Where you have agreed that we may do so, we may keep you informed of products and services (including products and services of other companies and organisations and including special offers, discounts, offers, competitions, warranties, insurance and so on) which we consider may be of interest to you by any of the following methods:
         1. Email
         2. Telephone (including automated calls)
         3. SMS text messages and other electronic messages such as picture messaging
         4. Post
         5. If you do not wish to receive information of products and services which may be of interest to you from us, you can select the opt-out option when you submit your details or you can unsubscribe at any time by emailing us at E-MAIL.
   4. We may engage third party payment providers to administer and process your payment card details in order to complete any purchase that you make through the website.
   5. We may store and process your information on our own information technology systems or on systems owned by third parties that may store and process your information on our behalf.

13. Fraud and Crime prevention

1. 1. In order to protect our customers and us from fraud and theft, we may pass on information that we obtain from making identity checks and other information in our customer records, including how you conduct your account, to other Group companies, other retailers and to financial and other organisations involved in fraud prevention and detection, to use in the same way. Without limitation to the foregoing, we may disclose any information and data relating to you to the police or any regulatory or government authority including and not limited to law enforcement agencies in response to a request in connection with the investigation of any suspected illegal activities.

14. Telephone calls

1. 1. Calls may be recorded to verify content and may be used together with other customer records for regulatory compliance, quality control and staff training, preventing or detecting criminal activity and for complaint resolution.

15. Disclosure of your information

1. 1. We may give information about you to the following companies and organisations who may use it for the same purposes as set out above:
      1. to other companies in the Group.
      2. to employees and agents of the Group and other approved third parties to administer any accounts, products and services provided to you by the Group now or in the future.
      3. to agents who (on our behalf) profile your data so that we may tailor the goods/services, we offer to your specific needs.
      4. to other organisations for the administration of prize draws or competitions.
      5. to anyone to whom we transfer our rights and duties under our agreement with you.
      6. if we have a duty to do so or if the law allows us to do so
   2. In carrying out the activities specified in this policy, we may transfer data to reputable companies outside the European Economic Area. Whilst we take reasonable steps to ensure that your information will be afforded the same level of protection as that required of us under applicable UK data protection legislation you should be aware that countries outside the European Economic Area may not offer the same level of protection of personal data.

16. Product Reviews

1. 1. Around 14 days after receiving your product, we may send you an email inviting you to review and rate the product that you purchased. In addition, sometimes we may also ask you if you would like to answer questions related to your product submitted by other customers.
   2. Once a review is submitted, it usually takes 72 hours for your review, question or answer to appear on the website providing it adheres to our Publishing guidelines.
   3. It is not possible for you to edit/remove your review after submission
   4. If you require any further information on this service or wish to have your review removed, you can contact us at E-MAIL.
   5. We may in our absolute discretion accept or reject any product review which may be submitted to us and may edit any such review for both length and/or content as we see fit. All reviews are submitted on the basis that 0T Designs may use the review in any format and for any purpose as it sees fit and for any marketing or promotional purposes.

17. Data Retention

1. 1. We generally keep user data on our server or in our archives for about one (1) year. We may alter this practice according to changing requirements. We may keep other data for longer periods if the law requires it. In addition, information posted in a public forum could stay in the public domain indefinitely.
   2. Data management requests are administered in an orderly manner to the extent feasible and within our direct control. Note: we have greater control over recently collected data than for archived data. Once data is removed from the system and archived, it may not be feasible to accommodate specific requests. In those cases, our general data retention policy applies.

18. Analytics

1. 1. This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
   2. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website.

19. Collection of Information

1. 1. We may profile you individually.
   2. We may build a profile of your online habits, interests and activities when you use our Site. This profile is linked to your personal identity.
   3. We compile individual profiles from “real world” contact information (e.g., street address, phone/fax), user navigation and browsing patterns, data showing usage of interactive features (e.g., search engine queries), and we use these profiles for the purposes described below (please scroll down to each topic for details).
   4. We may collect information needed to contact you later. If we collect personal contact information (as described below), you may later access it, however, you may not modify or remove it from our system yourself.
   5. We may collect your name, address and phone number.
   6. When you use our Site, we may request your name, street address, telephone number or other “real world” contact information. This information may reveal your identity or be linked to you personally. We use this information to complete and support the immediate activity requested, administer and run the Site, build individual profiles for ongoing research, analysis and reporting, and to comply with any requirements of law. This information may be aggregated with similar data in a manner that does not reveal your personal identity and may be disclosed only to our staff and to our immediate agents.
   7. We may collect your email address.
   8. We may request your email address or other information needed to contact you online. This information may reveal who you are or be linked to you personally.
   9. We use it to complete and support the immediate activity requested and to comply with any requirements of law. This information may be aggregated with similar data in a manner that does not reveal your personal identity and may be disclosed only to our staff and to our immediate agents.
   10. We may collect other kinds of Information from You: When you use our Site, we may collect personal information about you described below. You may later access the information. However, you may not modify or remove it from the system yourself. You May be Prompted for a User ID and Password.
   11. We may ask you to enter a web site ID, password, or other personal identifiers, so we can recognize you.
   12. We use this information to complete and support the immediate activity requested and to comply with any requirements of law. This information may be aggregated with similar data in a manner that does not reveal your personal identity and may be disclosed only to our staff and to our immediate agents.
   13. We may collect purchase information.
   14. We may collect information resulting from a specific purchase you make, such as payment method and credit card numbers, associated with your personal identity.
   15. We use this information to complete and support the immediate activity requested and to comply with any requirements of law. This information may be aggregated with similar data in a manner that does not reveal your personal identity and may be disclosed only to our staff and to our immediate agents.
   16. We may collect navigation and clickstream data. As you browse our Site, we may gather navigational and clickstream data that shows what pages are visited and how long various features are used. In some cases, this information may reveal your identity or be linked to you personally.
   17. We use this information to improve the Site for everyone, build individual profiles for ongoing research, analysis and reporting, and to comply with any requirements of law. This information may be aggregated with similar data in a manner that does not reveal your personal identity and may be disclosed only to our staff and to our immediate agents.
   18. We may collect interactive data. You may decide to input data while using certain interactive features at our Site, such as queries submitted to a search engine, bids placed at auction, purchases initiated at the Site and so forth. This information may reveal your identity or be linked to you personally.
   19. We use this information to build individual profiles for ongoing research, analysis and reporting, and to comply with any requirements of law. This information may be aggregated with similar data in a manner that does not reveal your personal identity and may be disclosed only to our staff and to our immediate agents.

20. Protecting Information

1. 1. We offer secure web pages to collect certain kinds of user information and we store certain kinds of data in encrypted form. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system.
   2. While no computer system is completely secure, we believe the measures implemented by our Site reduce the likelihood of security problems to a level appropriate to the type of data involved.

21. Certain Exceptional Disclosures

1. 1. We may disclose your information if necessary to protect our legal rights or if the information relates to actual or threatened harmful conduct. Disclosure may be required by law or if we receive legal process.

22. Cookies

1. 1. We use cookies to keep track of your current shopping session so that you may retrieve your shopping basket at any time and to personalise the contents our website as well as to ensure a consistent experience. We also use cookies to track how visitors interact with our website to monitor how we are performing.
   2. A ‘cookie’ is a file in your web browser that enables us to recognise your computer when you visit the site. They are used by websites to collect information, such as how many people visit and return to the site, what products are being bought and to make certain parts of the site work properly. We use cookies for a number of purposes including helping us to manage a customer when they are logged in or out, ensuring the authenticity of registered customers or to monitor traffic and provide mechanisms for online shopping.
   3. If you are a non-registered user you are sent an anonymous cookie to help us keep track of your browsing patterns so that we can recommend items to you. Also, any visitor who has clicked on 0T Designs advertisements on other websites, we will be sent an anonymous cookie that will allow us to target our advertising and manage relationships with our affiliate sites.
   4. Whilst you don’t need to accept cookies in order to browse much of our website or to access many of our services, you must have cookies enabled if you wish to shop online.
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Google Analytics

Google Analytics is a commonly used software that allows 0T Designs to see how well we are doing when helping people shop online. It records information including how you reached the 0T Designs site, the city and county that you’re browsing from, and what browser you are using. We can then see how people used the 0T Designs website to purchase from us. Google Analytics is invaluable in helping us improve our service. We never pass any personally identifiable information over to Google.

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